Privacy Policy

Shubham Ghosh (operating as Okiorlabs) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our AI‑powered sales and appointment‑setting services, visit our website, or interact with our avatars and automation systems.

1. Information We Collect

We collect information to provide better services and to improve your experience. This may include:

• Contact details – name, email address, phone number, company name.
• Communication data – messages, chat logs, and interactions with our AI avatars.
• Usage data – how you interact with our website, landing pages, and appointment flows.
• Technical data – IP address, browser type, device information, and cookies.

2. How We Use Your Information

Your data helps us deliver, improve, and personalise our services. We use it for:

• Providing and maintaining our AI‑driven sales & appointment engine.
• Qualifying leads, nurturing relationships, and automating follow‑ups.
• Responding to your inquiries, booking strategy calls, and sending service updates.
• Analysing performance, optimising content, and generating organic growth insights.
• Complying with legal obligations and preventing fraud.

3. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share information with trusted third‑party service providers (e.g., CRM, email platforms, analytics) who help us operate our business – all under strict confidentiality and data protection terms. We may also disclose data if required by law or to protect the rights, property, or safety of Okiorlabs, our clients, or others.

4. Your Rights & Choices

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You can also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. When no longer needed, we securely delete or anonymise it.

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyse traffic, and personalise content. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy (available upon request).

7. Third‑Party Links

Our website or communications may contain links to external sites. We are not responsible for the privacy practices or content of those third‑party platforms. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

• Shubham Ghosh – Owner, Okiorlabs
• 📧 dev.shubham.ghosh@gmail.com